Agreement to Terms

These Terms of Service ("Terms") govern your use of the DoWell Nutrition website and consultation services. By accessing our website or booking a consultation, you agree to be bound by these Terms.

If you do not agree with these Terms, you must not access or use our services.

Our Services

DoWell Nutrition provides educational nutritionist consultations focused on:

  • Dietary supplement guidance for men
  • Facial skincare selection guidance for women
  • General wellness education and information

Important: Our consultations are educational only and do not constitute medical advice, diagnosis, or treatment. See our Health Disclaimer for complete details.

Eligibility

You must be at least 18 years old to use our services. By using our services, you represent and warrant that you meet this age requirement.

Booking and Consultations

Booking Process

  • Consultation bookings are subject to availability
  • All bookings must be confirmed by DoWell Nutrition
  • We reserve the right to refuse service to anyone for any lawful reason

Payment Terms

  • Payment is required at the time of booking or as otherwise agreed
  • All fees are in Czech Koruna (CZK) or Euro (EUR) as specified
  • Prices are subject to change without notice

Cancellation and Rescheduling

  • Cancellations or rescheduling requests must be made at least 24 hours before the scheduled consultation
  • Late cancellations (less than 24 hours notice) may be subject to a cancellation fee
  • No-shows may forfeit the full consultation fee
  • We reserve the right to cancel or reschedule consultations due to unforeseen circumstances

Refund Policy

Refunds may be issued at our discretion in the following circumstances:

  • Cancellations made more than 48 hours before the scheduled consultation
  • Consultations cancelled by DoWell Nutrition
  • Technical issues preventing the consultation from taking place (for remote consultations)

Refunds are typically processed within 7-14 business days using the original payment method.

Intellectual Property

All content on our website and provided during consultations, including but not limited to text, graphics, logos, images, and educational materials, is the property of DoWell Nutrition and is protected by intellectual property laws.

You may not:

  • Reproduce, distribute, or create derivative works from our content without permission
  • Use our content for commercial purposes
  • Remove copyright or proprietary notices

Educational materials provided during consultations are for your personal use only and may not be shared, sold, or distributed without our written consent.

User Responsibilities

When using our services, you agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of your account information
  • Notify us of any unauthorized use of your account
  • Use our services in compliance with all applicable laws
  • Not use our services for any unlawful or prohibited purpose
  • Treat our staff and consultants with respect

Prohibited Uses

You may not use our website or services to:

  • Violate any laws or regulations
  • Infringe upon the rights of others
  • Transmit harmful or malicious code
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt our services
  • Impersonate any person or entity
  • Harass, abuse, or harm others

Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that:

  • Our services will be uninterrupted or error-free
  • The results obtained from using our services will be accurate or reliable
  • Any defects in our services will be corrected

Limitation of Liability

To the maximum extent permitted by law, DoWell Nutrition and its affiliates, officers, employees, and consultants shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or other intangible losses, resulting from:

  • Your use or inability to use our services
  • Any unauthorized access to or use of our servers and/or personal information
  • Any interruption or cessation of transmission to or from our services
  • Any bugs, viruses, or similar items transmitted through our services
  • Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content

Indemnification

You agree to indemnify, defend, and hold harmless DoWell Nutrition and its affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of our services or your violation of these Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Czech Republic, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of the Czech Republic.

Changes to Terms

We reserve the right to modify or replace these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website with a new "Last updated" date.

Your continued use of our services after any such changes constitutes your acceptance of the new Terms.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

Contact Information

For questions about these Terms of Service, please contact us:

DoWell Nutrition

Tyršova 58, 460 01 Liberec, Czech Republic

Phone: +420 48 229 71 53

Email: [email protected]